Salesforce has a lot of moving parts.

Products change names. Features move. New tools get added. Older names like Pardot still show up in conversations, even when Salesforce now uses a different product name.

This glossary is here to make the Salesforce ecosystem easier to understand.

Use it to look up common Salesforce products, features, and marketing terms in plain language. Each entry explains what the term means, where it fits, and why it may matter to your business.