We’re TechSteps, the Strategy & Systems partner for small businesses.
We help you find the right tools, set them up, and keep everything running. Our work covers the core parts of your business, from websites and automations to marketing systems and everyday workflows. Everything connects. Your tools stay reliable, your team stays productive, and your business keeps moving forward.
We’re connecting technology to possibility.
Your business working as one.
You already know where you’re headed. Our system supports that direction. It connects your website, email, and automations so everything stays in sync with the way you work. When your tools connect, momentum builds. Marketing stays consistent, systems stay reliable, and progress becomes steady.
Small Steps. Lasting Progress.
From TechKnowU to TechSteps. We began by helping people use technology. Today, we build the systems that help businesses run on it.
✅ 2013 Founded in Rochester, NY, supporting people, nonprofits, and small businesses
✅ 2014–2016 Community training expands across local organizations
✅ 2015 Representing Rochester at CES, highlighting tech education nationally
✅ 2017 Shift toward systems through consulting and project work
✅ 2023 Relaunched as TechSteps with a focus on systems, automation, and modern marketing
✅ 2025 Growing nationwide with connected systems that support business success
Businesses of all kinds build stronger systems with TechSteps.
“We take pride in doing high-quality work, and now our website reflects that. TechSteps gave us a platform we’re proud to show clients.”
Ray Holtz
President, Nairy Mechanical
We’re builders of better systems.
We build systems that support how you work. Progress comes from clear steps and smart decisions. Our clients become partners, and the systems we create continue to deliver long after launch.
What guides every step.
Our core values shape every system we design and every client we support. They keep our work honest, our tools simple, and our focus on what matters most: helping people succeed with technology.
Clear communication builds confidence.
We explain things in plain language and outline each step together. You always know what’s happening and how it supports the work you care about.
We deliver what we promise. Our systems are reliable and designed to support your success as you grow.
Follow-through creates trust.
We believe technology should help you do what you already do well. We focus on solutions that fit your day and scale with your goals
Simple tools do powerful work.
We guide each project with intention and keep the momentum moving forward. Small wins add up to long-term growth.
Progress is built step by step.
We collaborate with clients, partners, and peers who care about clarity, connection, and continuous improvement. Together, we all move ahead.
Systems grow stronger together.
We believe better systems build better businesses.
We are dedicated partners to small businesses, committed to delivering tools and support that help everyone connected to that work succeed: our clients, their teams, partners, communities, and the people they serve. We lead through clarity and collaboration, prioritize simple solutions that scale, support learning and connection, and use technology in ways that strengthen businesses and open new possibilities.
Questions? Let’s find your next step.
Ask us about services, pricing, or your next idea. We’ll help you choose what makes the most sense for your business with clear answers and simple next steps.
